STORE POLICIES

Shipping Policy

We currently ship within the United States. Orders are prepared with care before dispatch. Carriers and methods may vary by item. You will receive a confirmation email when your order is on the way. Local pickup is available by appointment at our Pittsburgh studio; pickup details are provided after checkout. This page will be updated with final timelines and options after client confirmation.

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Returns & Exchanges

We want you to love your piece. If there is an issue with your order, please contact us by email first with your order number and photos if helpful. Items must be in original, unused condition to be considered. Return eligibility and any associated costs will be confirmed by email before you send anything back. This placeholder will be updated with final terms after client approval.

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Care Instructions

For most quilts and textile goods, spot clean when possible. For a full wash, use a cold gentle cycle with mild detergent. Do not bleach. Reshape and air dry flat or line dry. Low-heat touch-up if needed. As materials can vary, follow any care card that arrives with your item. This guidance will be refined once material specifics are finalized.